This Privacy Policy explains how Aviate-AR Inc. (“Aviate-AR”, “we”, “us”), a Delaware corporation at 1207 Delaware Ave #4799, Wilmington, DE 19806, USA, collects and uses personal data when you visit www.aviate-ar.com, join our waitlist, contact us, or use the Aviate-AR app and related services (the “Service”).
We are the controller of your personal data. For any privacy question or request, email eyes-outside@aviate-ar.com.
The short version: we collect only what we need to run the Service and talk to you, we do not sell your personal data, and you can ask us to see, correct or delete it at any time.
Waitlist and contact
Your name, email address and anything you choose to tell us, such as your aircraft type, home airfield, EFB or whether you are a flight school or EFB vendor.
Account data
Name, email address, login credentials, pilot or organisation details and your settings.
Flight Data
When you use the app: GPS position, altitude, ground speed, heading, aircraft attitude, route and nearby traffic received from your EFB or traffic app. This is location data and is needed for the app to work.
Device and usage data
Device and AR glasses model, operating system, app version, crash reports, performance data (such as frame rate and tracking accuracy) and which features you use.
Purchase data
Subscription plan, billing history and transaction IDs. Card details are handled by the app store or payment provider; we do not see or store your full card number.
Website data
IP address, browser type, pages visited and referring site, collected through server logs and any cookies described in Section 8.
Test programme data
If you take part in a prototype or beta test: feedback, test reports and, where you agree, recordings of the AR view.
We do not ask for special category data, such as health information. Please do not send us medical certificate details unless we specifically request them for a test programme.
Under the GDPR we must have a legal basis for each use. Ours are:
We do not use your personal data for automated decisions that have legal or similarly significant effects on you.
Flight Data is the most sensitive information we handle, so we treat it carefully:
Traffic information comes from your EFB or a traffic app such as SafeSky. If those apps share your own position with other pilots, that happens under their privacy policies, not ours.
We share personal data only with:
We do not sell or “share” your personal data for cross-context behavioural advertising, as those terms are defined in US state privacy laws.
Aviate-AR is a US company, and some of our service providers are in the US and other countries outside the European Economic Area (EEA) and UK. When we transfer personal data out of the EEA or UK, we use a recognised safeguard, such as the European Commission’s Standard Contractual Clauses (and the UK addendum), or a provider certified under the EU-US Data Privacy Framework. You can ask us for a copy of the safeguards we use.
Waitlist
Until launch plus 12 months, or until you unsubscribe or ask us to delete it, if sooner.
Account data
While your account is open, and up to 90 days after you close it.
Flight Data
Uploaded flights are kept until you delete them or close your account. Diagnostic data is kept for up to 12 months.
Purchase records
As long as tax and accounting laws require, typically 7 years.
Support emails
Up to 3 years after the conversation ends.
Server logs
Up to 90 days.
Our website uses cookies that are strictly necessary for it to work, such as security and load-balancing cookies. We load web fonts from Google Fonts, which means your browser connects to Google’s servers and shares your IP address with Google.
If we add analytics or marketing cookies, we will ask for your consent first through a cookie banner where the law requires it, and you can change your choice at any time. [List any analytics or marketing tools here before publishing, or confirm none are used.]
Depending on where you live, you have the right to:
To use any of these rights, email eyes-outside@aviate-ar.com. We will reply within one month (or 45 days where US state law applies), and may need to confirm your identity first. You can appoint an authorised agent to make a request for you.
If you are in the EEA or UK, you can also complain to your local data protection authority, such as the Dutch Autoriteit Persoonsgegevens or the UK Information Commissioner’s Office. We would appreciate the chance to resolve your concern first.
We use technical and organisational measures to protect personal data, including encryption in transit, access controls and limiting access to staff and providers who need it. No system is completely secure. If a breach affects your personal data, we will notify you and the relevant authorities where the law requires.
The Service is not directed at children under 16. Student pilots under 18 may use the Service only through a flight school or instructor, as set out in our Terms of Service. We do not knowingly collect personal data from children under 16 without parental or flight school consent. If you believe we have, contact us and we will delete it.
We may update this Privacy Policy as the Service develops. We will post the new version here and change the “Last updated” date. For material changes, we will also tell you by email or in the app before they take effect.
Aviate-AR Inc.
1207 Delaware Ave #4799, Wilmington, DE 19806, USA
eyes-outside@aviate-ar.com · www.aviate-ar.com
EU representative (GDPR Article 27): [Name and address]